A New Chapter for Balanced Health & Beauty – Exciting Changes Ahead!
Dear Balanced Family,
I hope this message finds you well and thriving! My name is Emily and I am incredibly excited to greet you as the new owner of Balanced Health & Beauty. Along with my family, I am honored to become a part of the Balanced community and to continue the exceptional care and services that have made this spa a trusted name in the North Austin area.
As a family, we have a deep appreciation for the values that have guided Balanced for so many years. We know that many of you have been coming here for a long time, and we sincerely thank you for your continued support. The trust you place in us and the staff to care for your health, wellness, and beauty is something we don’t take lightly. I want to assure you that, while Balanced is entering a new chapter, the core principles that have made this med spa so special will remain. We will continue to provide the same top-tier services you have come to know and love, and our talented team of professionals will still be here to ensure that each visit is as wonderful as the last. (You may even run into Leslie & Lindy at the spa!)
We value the relationship you’ve built over the years and will strive to maintain the warm, welcoming environment that you’ve come to expect from us. Your satisfaction and comfort are our top priorities, and our goal is to provide a seamless experience while maintaining the same high standards of care.
That being said, we are excited to share that we have plans to enhance and expand our offerings in the near future, including a new name!
Our commitment to bringing you the best in aesthetic treatments, wellness services, and medical-grade skincare is at the heart of everything we will do. We’ll be listening to your feedback and work hard to introduce new services and technologies that we believe will elevate your experience and deliver even greater results.
Some of the exciting additions we’re planning include:
Upgraded Ambiance: While we will continue to honor the spa’s welcoming atmosphere, we’ll make some upgrades to the space to make your visits even more relaxing and rejuvenating. Expect to see some refreshed décor, new amenities, and additional comforts that will enhance your overall experience.
Exclusive Merchandise & Promotions: One of the things we’re most excited about is introducing exclusive Alma Esthetics merchandise. These items are a way to share the family feeling that we’ve grown to love about this business and to offer a way for you to represent this great spa in your daily life. We’ll be offering branded apparel and other fun, high-quality items for you to enjoy.
Enhanced Membership Options: Along with the new merchandise offerings, we’ll also be rolling out enhanced membership options in appreciation for your continued loyalty. We’ve explored our current treatments in aesthetics, skincare, and wellness and redesigned the membership options to help you achieve your desired results. From additional perks to new discounts, we’ll be adding more choices to meet your unique needs.
We are thankful to our team for making this transition so smooth - you probably didn’t even notice the change! We understand that changes can sometimes feel uncertain, but we promise that our dedication to your care and satisfaction will never waver. We’re excited about the future, and we can’t wait to share it with you!
If you ever have any questions, please don’t hesitate to reach out. Our team is here to listen, support, and help you with any concerns or suggestions you might have.
Thank you again for being such an integral part of the Alma family. We are excited to continue serving you and helping you look and feel your best.
Warmly,
Emily
Emily Rocha
Owner, Alma Esthetics
P.S. Stay tuned for more updates and exciting news in the coming months! We can’t wait to share all that’s in store.